Understand your rights, obligations, and how we safeguard your privacy. By using our Services, you agree to these Terms.
Welcome to LineUpz.ai, your comprehensive solution for enhancing customer retention in barbershops through innovative software. These Terms and Conditions ("Terms") form a binding legal agreement between you ("User", "you", or "your") and LineUpz.ai ("we", "us", "our", or "LineUpz.ai"), governing your use of our barbershop customer retention software, website, and related services (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Services.
Subject to these Terms, LineUpz.ai grants you a non-exclusive, non-transferable, revocable license to use the Services solely for your internal business operations in managing and improving customer retention at your barbershop. This license is granted for the purpose of utilizing the software functionalities, SMS reminders, customer feedback collection, and promotional communication via SMS. You are expressly prohibited from using the Services for any resale, commercial software hosting, or service bureau use.
To fully access the Services, you are required to create an account. When registering, you agree to (a) provide true, accurate, current, and complete information about yourself as prompted by the Services' registration form ("Registration Data"); (b) maintain and promptly update the Registration Data to keep it true, accurate, current, and complete; and (c) maintain the security of your password and identification. You are responsible for all activities that occur under your account and agree to notify us immediately of any unauthorized use of your account or other security breaches.
In using the Services, you agree not to:
The Services, including but not limited to software, content, text, photographs, images, video, and audio, are protected by intellectual property laws. LineUpz.ai retains all rights, title, and interest in the Services (including all intellectual property rights) and reserves all rights not explicitly granted under these Terms. Your use of the Services grants you no right or license to reproduce or otherwise use any LineUpz.ai or third-party trademarks.
You acknowledge that the Services may require the collection and use of personal information from your clients, including but not limited to names and phone numbers, for the purpose of sending SMS notifications. You represent and warrant that you have obtained all necessary consents from your clients to allow us to collect, use, and disclose this information in accordance with our Privacy Policy and applicable laws.
We are committed to protecting the privacy and security of both your and your clients' information. Our data handling practices are described in our Privacy Policy, which is incorporated by reference into these Terms. By using the Services, you consent to the collection, use, and disclosure of information as outlined in the Privacy Policy.
We aim to provide a high-quality, continuously available service, but we do not guarantee that the Services will always be available, uninterrupted, or error-free. Maintenance, updates, and unforeseen technical issues may lead to temporary interruptions or downtime. We will make reasonable efforts to notify you in advance of any planned downtime.
LineUpz.ai reserves the right to modify, suspend, or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. We may also change these Terms at any time. Such modifications will be effective upon posting on our website or direct communication to you. Your continued use of the Services after any such changes shall constitute your consent to such changes.
Access to the Services, or to certain features of the Services, may require you to pay fees. All fees are as described in the applicable part of the Services and in the subscription agreement. Fees are subject to change with notice. Your continued use of the Services after the fee change becomes effective constitutes your agreement to pay the modified amount. Refunds, if available, are governed by our refund policy and applicable law.
You may have the ability to upload or share content through the Services. You retain all rights in, and are solely responsible for, the content you share. By sharing content, you grant LineUpz.ai a worldwide, perpetual, royalty-free license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display, and distribute such content for the limited purpose of operating and providing the Services.
LineUpz.ai may terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately, for any breach of these Terms. Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. LineUpz.ai does not warrant that the Services will be uninterrupted, error-free, or completely secure.
To the fullest extent permitted by law, in no event will LineUpz.ai, its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages (including, without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses) arising out of or related to your use of or inability to use the Services, regardless of the theory of liability (contract, tort, or otherwise) and even if LineUpz.ai has been informed of the possibility of such damages.
You agree to indemnify, defend, and hold harmless LineUpz.ai, its affiliates, officers, directors, employees, agents, and licensors from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Services, your violation of these Terms, or your violation of any rights of another.
Any disputes arising out of or related to these Terms or the Services shall be resolved by binding arbitration in accordance with the rules of a recognized arbitration association as agreed upon by the parties. The location of arbitration shall be determined based on mutual agreement, but if no agreement can be reached, then the arbitration shall take place in the jurisdiction where LineUpz.ai is located.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which LineUpz.ai is incorporated, without giving effect to any principles of conflicts of law.
These Terms, together with the Privacy Policy and any other legal notices published by LineUpz.ai on the Services, shall constitute the entire agreement between you and LineUpz.ai concerning the Services.
Feedback, comments, requests for technical support, and other communications should be directed to LineUpz.ai support at support@lineupz.ai. We welcome your questions, concerns, and feedback but may not be able to respond to all communications.
Resellers participating in the LineUpz.ai program are independent contractors and are not employees of LineUpz.ai. The term "commission" refers solely to the compensation provided for sales generated by a reseller, and it does not create any employer-employee relationship. Resellers are solely responsible for all taxes, benefits, and any other obligations arising from their independent contractor status.
Customers acknowledge that resellers are independent contractors. Any information, advice, or representations made by resellers regarding LineUpz.ai products or services are solely their own and do not bind LineUpz.ai. Accordingly, LineUpz.ai holds no legal responsibility for any misinformation or misrepresentations provided by resellers.
In addition to our software Services, LineUpz.ai may offer certain hardware devices (e.g., check-in kiosks, workstation devices, in-store screens) for purchase or rent. This section governs all hardware transactions with LineUpz.ai.
LineUpz.ai shall not be liable for any delay or failure in performance resulting from events beyond its reasonable control, including acts of God, natural disasters, strikes, embargoes, government actions, or any other force majeure event.
This Privacy Policy outlines how LineUpz.ai ("we", "us", or "our") collects, uses, discloses, and protects the information of our users ("you" or "your") in connection with the Services provided through our website and barbershop customer retention software as described in our Terms and Conditions. By using the Services, you consent to the data practices described in this policy. If you do not agree with any part of this Privacy Policy, you should not use our Services.
We collect information that personally identifies you, such as your name, email address, and phone number, when you register for an account, use our Services, or communicate with us. This information is used to provide and improve our Services, communicate with you about your account or our Services, and send you SMS notifications and promotional communications with your consent.
In providing our Services, we may collect personal information about your clients, including names and phone numbers, for the purpose of sending SMS notifications. You must ensure that you have obtained all necessary consents from your clients to allow us to collect, use, and disclose this information as described in this Privacy Policy.
We automatically collect certain types of information when you visit our website or use our Services, such as your IP address, browser type, operating system, and usage data. This information is used for analytics, service improvement, and as described herein.
We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted partners who assist us in operating our Services, conducting our business, or serving our users, provided those parties agree to keep this information confidential. We may also disclose your information when required by law, to enforce our policies, or to protect ours or others' rights, property, or safety.
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will retain your information for as long as your account is active or as needed to provide you Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You have the right to access, correct, or delete your personal information maintained by us. You can often remove, modify, or confirm your data via your account settings or by contacting us directly.
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our Services prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@lineupz.ai.
By using our Services, you acknowledge that you have read this Privacy Policy, understand it, and agree to its terms.
This Privacy Policy, together with our Terms and Conditions, form the entire agreement regarding the protection of your personal information within the use of our Services.