The POS, queue and retention platform for multi-location barbershop, salon and service brands. One system for head office, franchisees and every store, with no slowdown on the floor.
16,000+ five-star customer reviews collected through LineUpz
From single-site salons to multi-country franchise networks. One system running the queue, the till and the retention behind all of them.
"My favorite feature of Lineupz is the customer feedback. It gives me valuable insights into my staffs' performance and motivates them to consistently deliver excellent service."
"I'm impressed by how effective the SMS reminders are at bringing customers back sooner. It's a feature that seems simple but makes a massive difference."
"My Google Reviews have skyrocketed, and many new customers say they chose us specifically because of our great reviews. Overall, my business has improved by about 15% since using Lineupz."
I grew up in my dad's chain of barbershops and saw how hard it is to stay profitable across multiple locations. Nothing on the market was built for fast, walk-in, multi-site service businesses, so my team and I built it.
LineUpz still runs our own RojoPelli shops every day. Every feature on this page is one we needed ourselves first.
One tool for queues, another for POS, a third for marketing—none of them talk to each other.
No unified view of who visited, when, or why they stopped coming back.
When connectivity drops, your cloud-only systems leave staff stranded and customers frustrated.
You can't see which locations are thriving or struggling until it's too late.
Queue, POS, loyalty and SMS — all running consistently across your entire franchise network.
One platform, from a single shop to a multi-country network.
Salon
Barber
Nails
Spa & Sauna
Medspa
Massage
Tattoo & Piercing
Health Practice
Pet Groomer
LineUpz brings customers back sooner and turns every recommendation into a sale, automatically.
Getting customers back through the door is the cheapest growth there is. LineUpz watches every visit and issues the right voucher at the right moment, so your team never has to remember, print or hand anything out.
Your stylists already tell every client exactly which products to use. Then the client walks out and forgets. Prescriptions give that recommendation somewhere to live, and pay the stylist who made it.
LineUpz lets your team move seamlessly from “who’s next?” to “how did they pay?” without switching systems or losing data.
Bringing your current clients back sooner is the fastest way to lift profits. When visits move from every 8 weeks to every 6 weeks, revenue jumps 23%. Lineupz makes that happen by sending perfectly timed SMS reminders that nudge customers to return earlier.
Everything HQ needs to see and standardise, without slowing down a single chair.
LineUpz gives head office a command-centre view of every location, while each site still runs its own queues, POS and team day-to-day.
Clear governance from HQ to store floor — everyone knows their role.
Sets pricing, services, reporting & policies
Run queue, POS & staff
Serve customers & complete sales
LineUpz connects queue data, sales, feedback and rosters so you can see: who brings people back, who creates complaints, and who quietly costs you money. Spot training needs early – or reward your top performers with hard data.
LineUpz is built for real-world internet, where dropouts happen at the worst possible time.
Why it matters for chains: Shopping centres, malls and kiosks have unstable Wi-Fi — LineUpz prevents revenue loss during outages.
Your team keeps moving, your data stays clean – and the client never sees the chaos behind the scenes.
One shop or fifty, the process is the same. Most demos are booked within 24 hours.
Instead of digging through manuals, your team can ask questions right inside LineUpz and keep serving customers.
“How do I refund a sale?” or “How do I add a new staff member?” – answered instantly, step-by-step.
Help bubble sits on top of your queue and POS pages so staff never have to leave the workflow.
Cut down on “how do I…?” messages and keep everyone using the system the right way.
LineUpz pays for itself by driving measurable improvements across your network.
Simple, transparent pricing that scales with your network.
3–10 locations
Perfect for emerging franchise networks
10–50 locations
For established chains ready to optimise
50+ locations
Custom solutions for large networks
LineUpz is built queue-first for walk-in businesses.
Ticks below mean the feature is included in the core subscription (not an extra paid add-on module).
Based on public info as of December 2025.
| Feature | LineUpz | Zenoti | Mindbody | Phorest | Meevo |
|---|---|---|---|---|---|
| Built for high-volume walk-ins with queue-first workflow | ✓ | ✕ | ✕ | ✕ | ✕ |
| Virtual queue with live position & wait-time for customers | ✓ | ✕ | ✕ | ✕ | ✕ |
| Self check-in via QR code or kiosk (no app required) | ✓ | ✕ | ✕ | ✕ | ✕ |
| Queue & POS work offline during internet outages | ✓ | ✕ | ✕ | ✕ | ✕ |
| True queue-first workflow | ✓ | ✕ | ✕ | ✕ | ✕ |
| Built-in POS for services & retail products | ✓ | ✓ | ✓ | ✓ | ✓ |
| Gift cards with cross-location redemption | ✓ | ✓ | ✓ | ✓ | ✓ |
| Upsell prompts during self check-in | ✓ | ✕ | ✕ | ✕ | ✕ |
| Customer profiles with visit history, notes & photos | ✓ | ✓ | ✓ | ✓ | ✓ |
| Per-visit feedback linked to individual staff | ✓ | ✕ | ✕ | ✓ | ✕ |
| Staff rosters & timesheets tied to sales data | ✓ | ✓ | ✓ | ✓ | ✓ |
| Staff performance leaderboards | ✓ | ✕ | ✕ | ✕ | ✕ |
| AI-powered return-visit reminders based on visit patterns | ✓ | ✕ | ✕ | ✕ | ✕ |
| Automated Google review requests after visits | ✓ | ✓ | ✕ | ✓ | ✕ |
| Built-in SMS marketing (no add-on fees) | ✓ | ✓ | ✕ | ✓ | ✓ |
| Loyalty program included | ✓ | ✓ | ✓ | ✓ | ✓ |
| AI assistant / help centre for staff | ✓ | ✓ | ✕ | ✕ | ✕ |
| Built for multi-location chains & franchises | ✓ | ✓ | ✓ | ✓ | ✓ |
| HQ dashboard with real-time view of all locations | ✓ | ✓ | ✓ | ✓ | ✓ |
| Clone settings & services across locations | ✓ | ✓ | ✓ | ✓ | ✓ |
| No commission or per-transaction fees | ✓ | ✕ | ✕ | ✓ | ✓ |
| Affordable pricing (not enterprise-only) | ✓ | ✕ | ✕ | ✓ | ✓ |
Ticks below mean the feature is included in the core subscription (not an extra paid add-on module). Based on public info as of December 2025.
Short answers to the big questions we get about queues, POS, SMS, hardware and getting started with LineUpz.
Join hundreds of service businesses using LineUpz to increase repeat visits and streamline operations across all their locations.
Most demos booked within 24 hours