Used by Industry Leaders
Standardise the customer experience across every franchise location — without slowing down your stores.
Rated 4.9/5 by multi-location businesses
Walk-ins or queues — LineUpz keeps every location running smoothly and every customer coming back.
One tool for queues, another for POS, a third for marketing—none of them talk to each other.
No unified view of who visited, when, or why they stopped coming back.
When connectivity drops, your cloud-only systems leave staff stranded and customers frustrated.
You can't see which locations are thriving or struggling until it's too late.
Queue, POS, loyalty and SMS — all running consistently across your entire franchise network.
LineUpz gives head office a command-centre view of every location, while each site still runs its own queues, POS and team day-to-day.
Clear governance from HQ to store floor — everyone knows their role.
Sets pricing, services, reporting & policies
Run queue, POS & staff
Serve customers & complete sales
LineUpz adapts to how your customers want to be served. One platform for any service business with multiple locations.
Salon
Barber
Nails
Spa & Sauna
Medspa
Massage
Tattoo & Piercing
Health Practice
Pet Groomer
LineUpz connects queue data, sales, feedback and rosters so you can see: who brings people back, who creates complaints, and who quietly costs you money. Spot training needs early – or reward your top performers with hard data.
Let customers check in via QR code or kiosk. You capture their contact info and deliver a seamless experience that sets you apart from competitors.
After a client visits your business, they’ll automatically receive an SMS asking for feedback. You and your team can view their response, and if they give a 5-star rating, they’ll be prompted to leave a positive Google review.
With our daily reports, you can see how many customers came in, when they arrived, how your queue flowed, how many were served each hour, and what the average wait time was. You can also compare team members to see who’s performing best and view all customer feedback in one place.
Growing up working in my dad's chain of barbershops, I saw first-hand how tough it was to stay profitable across multiple locations. I knew technology could help, but nothing existed for the fast-paced, multi-site service environment—so my team and I created Lineupz.ai.
Lineupz.ai runs seamlessly in the background, handling walk-ins while capturing customer details. It builds client profiles, collects feedback, tracks staff performance, encourages positive Google reviews, and sends friendly SMS reminders to bring customers back sooner—across every location.
LineUpz is built for real-world internet, where dropouts happen at the worst possible time.
Why it matters for chains: Shopping centres, malls and kiosks have unstable Wi-Fi — LineUpz prevents revenue loss during outages.
Your team keeps moving, your data stays clean – and the client never sees the chaos behind the scenes.
Customers check in using a QR code or kiosk. This captures their details and gets them into your system automatically.
View each customer's profile, where you can save their details, notes, and photos to provide a personalized experience on their next visit.
LineUpz AI automatically sends friendly SMS reminders, gathers customer feedback, prompts positive Google reviews, and tracks loyalty—so you can simply watch your client base grow.
Deploying to 50+ stores? We've got you covered with dedicated support every step of the way.
LineUpz pays for itself by driving measurable improvements across your network.
Bringing your current clients back sooner is the fastest way to lift profits. When visits move from every 8 weeks to every 6 weeks, revenue jumps 23%. Lineupz makes that happen by sending perfectly timed SMS reminders that nudge customers to return earlier.
Get in touch with our enterprise team for a personalised walkthrough.
Our team will learn about your locations, workflows and goals to tailor the perfect setup.
Roll out kiosk or QR code check-in across all stores and watch Lineupz drive repeat visits automatically at every location.
LineUpz lets your team move seamlessly from “who’s next?” to “how did they pay?” without switching systems or losing data.
"My favorite feature of Lineupz is the customer feedback. It gives me valuable insights into my staffs' performance and motivates them to consistently deliver excellent service."
"I'm impressed by how effective the SMS reminders are at bringing customers back sooner. It's a feature that seems simple but makes a massive difference."
"My Google Reviews have skyrocketed, and many new customers say they chose us specifically because of our great reviews. Overall, my business has improved by about 15% since using Lineupz."
LineUpz is built queue-first for walk-in businesses.
Ticks below mean the feature is included in the core subscription (not an extra paid add-on module).
Based on public info as of December 2025.
| Feature | LineUpz | Zenoti | Mindbody | Phorest | Meevo |
|---|---|---|---|---|---|
| Built for high-volume walk-ins with queue-first workflow | ✓ | ✕ | ✕ | ✕ | ✕ |
| Virtual queue with live position & wait-time for customers | ✓ | ✕ | ✕ | ✕ | ✕ |
| Self check-in via QR code or kiosk (no app required) | ✓ | ✕ | ✕ | ✕ | ✕ |
| Queue & POS work offline during internet outages | ✓ | ✕ | ✕ | ✕ | ✕ |
| True queue-first workflow | ✓ | ✕ | ✕ | ✕ | ✕ |
| Built-in POS for services & retail products | ✓ | ✓ | ✓ | ✓ | ✓ |
| Gift cards with cross-location redemption | ✓ | ✓ | ✓ | ✓ | ✓ |
| Upsell prompts during self check-in | ✓ | ✕ | ✕ | ✕ | ✕ |
| Customer profiles with visit history, notes & photos | ✓ | ✓ | ✓ | ✓ | ✓ |
| Per-visit feedback linked to individual staff | ✓ | ✕ | ✕ | ✓ | ✕ |
| Staff rosters & timesheets tied to sales data | ✓ | ✓ | ✓ | ✓ | ✓ |
| Staff performance leaderboards | ✓ | ✕ | ✕ | ✕ | ✕ |
| AI-powered return-visit reminders based on visit patterns | ✓ | ✕ | ✕ | ✕ | ✕ |
| Automated Google review requests after visits | ✓ | ✓ | ✕ | ✓ | ✕ |
| Built-in SMS marketing (no add-on fees) | ✓ | ✓ | ✕ | ✓ | ✓ |
| Loyalty program included | ✓ | ✓ | ✓ | ✓ | ✓ |
| AI assistant / help centre for staff | ✓ | ✓ | ✕ | ✕ | ✕ |
| Built for multi-location chains & franchises | ✓ | ✓ | ✓ | ✓ | ✓ |
| HQ dashboard with real-time view of all locations | ✓ | ✓ | ✓ | ✓ | ✓ |
| Clone settings & services across locations | ✓ | ✓ | ✓ | ✓ | ✓ |
| No commission or per-transaction fees | ✓ | ✕ | ✕ | ✓ | ✓ |
| Affordable pricing (not enterprise-only) | ✓ | ✕ | ✕ | ✓ | ✓ |
Ticks below mean the feature is included in the core subscription (not an extra paid add-on module). Based on public info as of December 2025.
Simple, transparent pricing that scales with your network.
3–10 locations
Perfect for emerging franchise networks
10–50 locations
For established chains ready to optimise
50+ locations
Custom solutions for large networks
With a simple two-tap process via QR code or in-store kiosk, clients can quickly check in, view their position in the queue, and receive accurate estimated wait times—all powered by our intelligent AI queue management system.
All details of a client’s last service – including notes and photos – are saved in an intuitive profile. This ensures that any staff member can quickly replicate the client's preferred style, guaranteeing a consistent experience.
Immediately after each visit, your customers receive an SMS requesting feedback. This instant data is accessible in your app so you can monitor staff performance and maintain high service quality.
Recognizing the importance of online reputation, our system automatically prompts happy customers – those who leave a 5-star review for a staff member – to post a Google review, boosting your local search ranking.
Our AI system learns each customer's unique interval and sends them a perfectly timed SMS reminder when they're due for their next visit. Over time, it fine-tunes the message to subtly nudge clients to return sooner and more consistently.
Our loyalty program rewards clients not only for visits but also for providing feedback and leaving Google reviews. With our Q‑token system, customers earn rewards that drive repeat visits and help your business flourish.
Instead of digging through manuals, your team can ask questions right inside LineUpz and keep serving customers.
“How do I refund a sale?” or “How do I add a new staff member?” – answered instantly, step-by-step.
Help bubble sits on top of your queue and POS pages so staff never have to leave the workflow.
Cut down on “how do I…?” messages and keep everyone using the system the right way.
Short answers to the big questions we get about queues, POS, SMS, hardware and getting started with LineUpz.
Join hundreds of service businesses using LineUpz to increase repeat visits and streamline operations across all their locations.
Most demos booked within 24 hours