Used by Industry Leaders
Queue-first POS + CRM for high-volume salons and barbers. Run your queue, POS, staff, loyalty, SMS and AI reminders from one cloud platform — even when the internet drops.
LineUpz is a full customer operating system for busy salons, barbers and walk-in businesses. Queue, POS, staff, loyalty and SMS all run from one place.
LineUpz gives you a command-centre view of every location, while each shop still runs its own queue, POS and team day-to-day.
Everything you need to grow and thrive. Lineupz is packed with tools to boost sales, manage your walk-ins, and retain clients, so you can focus on what you do best.
Salon
Barber
Nails
Spa & Sauna
Medspa
Massage
Tattoo & Piercing
Health Practice
Pet Groomer
LineUpz connects queue data, sales, feedback and rosters so you can see: who brings people back, who creates complaints, and who quietly costs you money. Spot training needs early – or reward your top performers with hard data.
LineUpz is built around a virtual queue system. When walk-in customers arrive, they check in using an in-store kiosk or a QR code. This allows you to effortlessly collect their contact information for future marketing and helps you deliver a level of customer service that stands out from the competition.
After a client visits your business, they’ll automatically receive an SMS asking for feedback. You and your team can view their response, and if they give a 5-star rating, they’ll be prompted to leave a positive Google review.
With our daily reports, you can see how many customers came in, when they arrived, how your queue flowed, how many were served each hour, and what the average wait time was. You can also compare team members to see who’s performing best and view all customer feedback in one place.
Working in my father's barbershop, I saw how tough it was to stay profitable and ahead of competitors. I knew technology could help, but nothing existed for the fast-paced walk-in environment—so my team and I created Lineupz.ai.
Lineupz.ai runs seamlessly in the background, enhancing your clients' check-in experience while capturing their details. It builds client profiles, collects feedback, tracks staff performance, encourages positive Google reviews, and sends friendly SMS reminders to bring customers back sooner.
LineUpz is built for real-world internet, where dropouts happen at the worst possible time.
Your team keeps moving, your data stays clean – and the client never sees the chaos behind the scenes.
When a client arrives, they can easily check in with a simple two-tap process using either a QR code or an in-store kiosk. This streamlined method efficiently handles walk-ins.
View each customer's profile, where you can save their details, notes, and photos to provide a personalized experience on their next visit.
LineUpz AI automatically sends friendly SMS reminders, gathers customer feedback, prompts positive Google reviews, and tracks loyalty—so you can simply watch your client base grow.
Bringing your current clients back sooner is the fastest way to lift profits. When visits move from every 8 weeks to every 6 weeks, revenue jumps 23%. Lineupz makes that happen by sending perfectly timed SMS reminders that nudge customers to return earlier.
Kick things off with a no-obligation, 7-day free trial.
Our on-screen prompts walk you through setup in minutes easy as 1-2-3.
Let customers check in via kiosk or QR code and watch Lineupz drive repeat visits automatically.
LineUpz lets your team move seamlessly from “who’s next?” to “how did they pay?” without switching systems or losing data.
"My favorite feature of Lineupz is the customer feedback. It gives me valuable insights into my staffs' performance and motivates them to consistently deliver excellent service."
"I'm impressed by how effective the SMS reminders are at bringing customers back sooner. It's a feature that seems simple but makes a massive difference."
"My Google Reviews have skyrocketed, and many new customers say they chose us specifically because of our great reviews. Overall, my business has improved by about 15% since using Lineupz."
LineUpz is built for walk-ins and queues first. Fresha, Booksy, Vagaro and
StyleSeat are strong booking apps – but they’re appointment-first, not queue-first.
Ticks below mean the feature is included in the core subscription (not an extra paid add-on module).
Based on public info as of December 2025.
| Feature | LineUpz | Fresha | Booksy | Vagaro | StyleSeat |
|---|---|---|---|---|---|
| Built primarily for high-volume walk-ins with queue-first workflow | ✓ | ✕ | ✕ | ✕ | ✕ |
| Virtual queue for walk-ins with live position & wait-time | ✓ | ✕ | ✕ | ✕ | ✕ |
| Customer self check-in via in-store QR code or kiosk (no app required) | ✓ | ✕ | ✕ | ✕ | ✕ |
| Queue & POS continue working during internet outage (offline mode) | ✓ | ✕ | ✕ | ✕ | ✕ |
| Serve customers directly from the queue into POS checkout | ✓ | ✕ | ✕ | ✕ | ✕ |
| Built-in POS for services & retail products | ✓ | ✓ | ✓ | ✓ | ✓ |
| Track services, products, cash & card in one POS | ✓ | ✓ | ✓ | ✓ | ✓ |
| Customer profiles with visit history, notes & photos | ✓ | ✓ | ✓ | ✓ | ✓ |
| Per-visit feedback linked to individual staff (scorecards) | ✓ | ✕ | ✕ | ✕ | ✕ |
| Rosters & timesheets tied to queue, sales & feedback data | ✓ | ✓ | ✓ | ✓ | ✕ |
| Loyalty that rewards visits, feedback & Google reviews (Q-token style) | ✓ | ✕ | ✕ | ✕ | ✕ |
| Return-visit SMS reminders tuned to each client’s visit pattern (retention-first) | ✓ | ✕ | ✕ | ✕ | ✕ |
| Automated feedback + Google-review prompts after each visit | ✓ | ✕ | ✕ | ✕ | ✕ |
| Gift cards with cross-location redemption & reporting | ✓ | ✓ | ✓ | ✓ | ✕ |
| Online booking & full appointment calendar | ✕ | ✓ | ✓ | ✓ | ✓ |
| AI reminders | ✓ | ✕ | ✕ | ✕ | ✕ |
| Customer marketplace that shows you alongside competitors | ✕ | ✓ | ✓ | ✓ | ✓ |
| AI retention logic | ✓ | ✕ | ✕ | ✕ | ✕ |
| Built-in SMS reminders & (no separate add-on module) | ✓ | ✕ | ✓ | ✓ | ✓ |
| AI help centre built into queue & POS screens | ✓ | ✕ | ✕ | ✕ | ✕ |
If your business lives on appointments, the booking apps are great. If your chairs are full of walk-ins and you care about repeat visits, you built your shop for LineUpz.
With a simple two-tap process via QR code or in-store kiosk, clients can quickly check in, view their position in the queue, and receive accurate estimated wait times—all powered by our intelligent AI queue management system.
All details of a client’s last service – including notes and photos – are saved in an intuitive profile. This ensures that any staff member can quickly replicate the client's preferred style, guaranteeing a consistent experience.
Immediately after each visit, your customers receive an SMS requesting feedback. This instant data is accessible in your app so you can monitor staff performance and maintain high service quality.
Recognizing the importance of online reputation, our system automatically prompts happy customers – those who leave a 5-star review for a staff member – to post a Google review, boosting your local search ranking.
Our AI system learns each customer's unique interval and sends them a perfectly timed SMS reminder when they're due for their next visit. Over time, it fine-tunes the message to subtly nudge clients to return sooner and more consistently.
Our loyalty program rewards clients not only for visits but also for providing feedback and leaving Google reviews. With our Q‑token system, customers earn rewards that drive repeat visits and help your business flourish.
Instead of digging through manuals, your team can ask questions right inside LineUpz and keep serving customers.
“How do I refund a sale?” or “How do I add a new staff member?” – answered instantly, step-by-step.
Help bubble sits on top of your queue and POS pages so staff never have to leave the workflow.
Cut down on “how do I…?” messages and keep everyone using the system the right way.
Short answers to the big questions we get about queues, POS, SMS, hardware and getting started with LineUpz.
Harness our AI-driven platform to create loyal customers who return again and again.