Used by Industry Leaders
Improve the customer queuing experience, automatically gather 5-star Google reviews, and keep clients coming back sooner with AI-driven SMS reminders and more.
Salon
Barber
Nails
Spa & Sauna
Medspa
Massage
Tattoo & Piercing
Health Practice
Pet Groomer
Our detailed performance and customer satisfaction reports spotlight problem employees, regardless of team size, so you can act before they damage your business.
Lineupz is built around a virtual queue system. When walk-in customers arrive, they check in using an in-store kiosk or a QR code. This allows you to effortlessly collect their contact information for future marketing and helps you deliver a level of customer service that stands out from the competition.
After a client visits your business, they’ll automatically receive an SMS asking for feedback. You and your team can view their response, and if they give a 5-star rating, they’ll be prompted to leave a positive Google review.
With our daily reports, you can see how many customers came in, when they arrived, how your queue flowed, how many were served each hour, and what the average wait time was. You can also compare team members to see who’s performing best and view all customers feedback in one place.
Working in my father's barbershop, I saw how tough it was to stay profitable and ahead of competitors. I knew technology could help, but nothing existed for the fast-paced walk-in environment—so my team and I created Lineupz.ai.
Lineupz.ai runs seamlessly in the background, enhancing your clients' check-in experience while capturing their details. It builds client profiles, collects feedback, tracks staff performance, encourages positive Google reviews, and sends friendly SMS reminders to bring customers back sooner.
When a client arrives, they can easily check in with a simple two-tap process using either a QR code or an in-store kiosk. This streamlined method efficiently handles walk-ins.
View each customer's profile, where you can save their details, notes, and photos to provide a personalized experience on their next visit.
Lineupz AI automatically sends friendly SMS reminders, gathers customer feedback, prompts positive Google reviews, and tracks loyalty—so you can simply watch your client base grow.
Bringing your current clients back sooner is the fastest way to lift profits. When visits move from every 8 weeks to every 6 weeks, revenue jumps 23 %. Lineupz makes that happen by sending perfectly timed SMS reminders that nudge customers to return earlier.
Kick things off with a no-obligation, 7-day free trial.
Our on-screen prompts walk you through setup in minutes easy as 1-2-3.
Let customers check in via kiosk or QR code and watch Lineupz drive repeat visits automatically.
"My favorite feature of Lineupz is the customer feedback. It gives me valuable insights into my staffs' performance and motivates them to consistently deliver excellent service."
"I'm impressed by how effective the SMS reminders are at bringing customers back sooner. It's a feature that seems simple but makes a massive difference."
"My Google Reviews have skyrocketed, and many new customers say they chose us specifically because of our great reviews. Overall, my business has improved by about 15% since using Lineupz."
Connect Lineupz to your Square POS and watch the magic happen: walk-ins are queued around existing appointments, re-booking reminders go out automatically, and you still enjoy every advantage of the world’s leading point-of-sale platform.
Competitors like Booksy, Vagaro, StyleSeat, and Fresha focus on online bookings and payments. LineUpz is built for high-volume walk-ins—and when you pair it with Square, the combo leaves every other platform in the dust.
| Feature | LineUpz | LineUpz + Square | Fresha | Booksy | Vagaro | StyleSeat |
|---|---|---|---|---|---|---|
| Virtual Queue & Real-Time Wait-Time | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ |
| Two-Tap Client Check-In (QR / Kiosk) | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ |
| Detailed Customer Profiles & History | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| AI-Driven SMS Reminders | ✓ | ✓ | ✕ | ✓ | ✓ | ✓ |
| Automated Feedback & Google-Review Prompts | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ |
| Loyalty Programme & Queue Ads | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ |
| Transparent & Flexible Pricing | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Unlimited Free SMS | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ |
| Appointment Scheduling & Online Booking | ✕ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Queues Walk-ins Around Appointments | ✕ | ✓ | ✕ | ✕ | ✕ | ✕ |
| Integrated POS & Card Payments | ✕ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Inventory Management | ✕ | ✓ | ✓ | ✕ | ✓ | ✕ |
| Invoices & Recurring Billing | ✕ | ✓ | ✕ | ✕ | ✓ | ✕ |
| eGift / Physical Gift Cards | ✕ | ✓ | ✕ | ✕ | ✓ | ✕ |
| Email & SMS Marketing Suite | ✕ | ✓ | ✕ | ✕ | ✓ | ✕ |
| Online Store / e-Commerce | ✕ | ✓ | ✕ | ✕ | ✓ | ✕ |
| Tap-to-Pay & Hardware Ecosystem | ✕ | ✓ | ✕ | ✕ | ✕ | ✓ |
| Team Management & Payroll | ✕ | ✓ | ✕ | ✕ | ✕ | ✕ |
With a simple two-tap process via QR code or in-store kiosk, clients can quickly check in, view their position in the queue, and receive accurate estimated wait times—all powered by our intelligent AI queue management system.
All details of a client’s last service – including notes and photos – are saved in an intuitive profile. This ensures that any staff member can quickly replicate the client's preferred style, guaranteeing a consistent experience.
Immediately after each visiting, your customers receive an SMS requesting feedback. This instant data is accessible in your app so you can monitor staff performance and maintain high service quality.
Recognizing the importance of online reputation, our system automatically prompts happy customers – those who leave a 5-star review for a staff member – to post a Google review, boosting your local search ranking.
Our AI system learns each customer's unique interval and sends them a perfectly timed SMS reminder when they're due for thier next visit. Over time, it fine-tunes the message to subtly nudge clients to return sooner and more consistently.
Our loyalty program rewards clients not only for visits but also for providing feedback and leaving Google reviews. With our Q‑token system, customers earn rewards that drive repeat visits and help your business flourish.
Harness our AI-driven platform to create loyal customers who return again and again.